How to Do with Error Message “Network busy (#1). Please try again later”?
Some customer is having trouble connecting the device to Autel update server.
Show error as follows:
“Network busy (#1). Please try again later”
The reason why that happens is because customer network environment can’t access Autel server, the DNS domain IP address is not allowing it to access autel server.
To fix this problem. You can do as follows:
1. Go to system settings:
2. Then do as follows:
long press the connected network
click on “Modify network”
3.
Firstly, check if “Show Advanced Option” is clicked “√”.
then select “Static”
4.
Change the IP address to “8:8:8:8”
which is google server by default
5. Click “Save” to save the setting.
6. After that, you will see the device connect to the Autel update server normally and you can download the update normally now.
Done!